The efficiency of Tate’s online technology and staffing expertise has resulted in improvements on cost management, compliance and overall efficiency, year-on-year, demonstrating a highly successful MSP partnership.
100% fulfilment of all contingent worker roles with an approximate £3.5m annual spend
24% reduction in the time taken to fill vacancies in the first year.
178% more roles filled in the second year compared to year 1.
Less than 2% of flexible workers fail to complete their agreed assignment, keeping attrition very low.
Less than 3% declined an offer to work at the University, indicating a successfully targeted candidate attraction, engagement and onboarding strategy.
Want to know how we did it? Read the case study below.
The Challenge > The Solution > The Journey > Want the same results?
“Tate has sourced some really great candidates since I started working with them. They ensure that the candidates they put forward are suitable and have the relevant experience to carry-out the role we require. The Tate team are friendly and approachable and the communication between them and us has been excellent. Their response time is fast, and they are a very supportive and informative team.” University Hiring Manager.
THE CHALLENGE
Tate were able to deliver the following:
Cost savings from managing & rationalising the existing supply chain.
Creating a uniform pay and charge matrix.
Introduction of niche & specialist supply partners.
Mitigate risk of non-compliance to temporary worker legislation & IR35 regulations.
Introduce efficiencies in the staff procurement and supply process by making it uniform and controlled.
Visibility of spend and quality through central management information.
Consolidated invoice process across all suppliers to improve financial control, increase visibility and reduce cost
Development and deployment of a Vendor Management System (VMS) to capture the complete end-to-end recruitment supply chain.
THE SOLUTION
To source candidates Tate implements a range of activities including featured listings on its own job board and website to profile the benefits of working for the University, social media advertising, attending local job fairs co-branded with the University and attending the University’s Open Days to engage with students for flexible or fixed-term work opportunities.
Service delivery is via a dedicated team that uses on-line technology to manage flexible worker requests as well as timesheets for all agency workers. It also provides the client with live Management Information on spend and qualitative data such as satisfaction levels, fulfilment statistics, time to hire, worker tenure, assignments completed, open vacancies, supplier rankings and pay trends.
THE JOURNEY
As part of the launch of the new Managed Service, the dedicated Tate Account Team met with the 11 faculties and Professional Service departments via webinars and meetings to launch the new hiring process.
This has continued beyond go-live, and by engaging with all stakeholders and partnering with the University’s HR and Procurement teams, the relationship has flourished and been extremely successful.
Since go-live, Tate has built-up a healthy talent pipeline of candidates who have been cleared to work at the University and are fully compliant and ready for service. This results in vacancies being filled quickly.
“The experience of working with the University over the last 2 years has been extremely rewarding and created a true partnership between our organisations. From initial award and implementation during the pandemic, through to onboarding and on-going delivery, the journey has been very positive. As with any large MSP contract, there are challenges to be addressed and adjustments to be made; but we’ve always worked in partnership to overcome any obstacle and deliver a great recruitment service to the University hiring community.” John O’Brien, Corporate Sales Director
