As we emerge from business disruption, leadership is critical to achieving the kind of growth and fighting spirit we will need to see in the months and years to come. For many leaders this new world and way of working commands us to draw on entirely new skills. It will be the role of the leader to create and maintain a high-performance environment that can not only withstand the changes to come, but also embrace the potential for new and exciting opportunities that lie ahead.
This is number three in a series of six articles where we explore leadership in a changed world, in this article we explore:
- How do we create a high-performance environment
- Supporting individual performance
- Agreeing individual expectation
- Measuring Performance
- Balancing well-being and performance
How do we create a high-performance environment?
To create a high-performance environment, we must first identify a clear plan and a vision that will successfully allow us to transition from responding with crisis management to increasing engagement and getting towards optimal productivity.
Individual team members are the building blocks to success and so we must ensure we are;
- Supporting individual performance.
- Agreeing individual expectation through effective one to ones – particularly in remote or hybrid working environments.
- Balancing wellbeing and performance.
- Understanding motivations of individuals and how recent changes may have impacted or affected them.
Supporting individual performance
We all feel more in control if we know where we are going. Individual team members need to be clear what part they play in achieving objectives and be accountable for achieving expectations and standards set out for them.
In this new way of working we can no longer only focus our efforts on target-based performance measures to symbolise success. We have many more factors to consider.
Q: What expectations should be laid out to your team now given the changes we have experienced?
KPI’s and targets
- Tailored to individual abilities and factoring in varying environments.
- Remote working practices
- COVID secure standards
- Hygiene and handwashing
- Integrating back into work
Consider how clear you have been with your team members on these topics so far and where needed take the first action to re-clarify these expectations.