Sales Coordinator
- Bardon, Leicester | Hybrid (3 days office based)
- Temporary position with an opportunity to move to an FTC with the business
- £13.72 per hour, 40 hours per week (shifts between 7:30am to 18:00pm)
Tate are proud to be supporting a market-leading wholesale business in their search for a Sales Coordinator to join their growing team in Bardon, Leicester.
This is an exciting opportunity to join a successful and expanding supply chain and wholesale operation that continues to achieve year-on-year growth. Following significant investment in business systems and digital capabilities, the team is entering a new phase of development, creating an excellent opportunity for a customer-focused professional looking to progress their career.
Reporting to the Customer Engagement Manager, you'll play a key role in building and maintaining relationships with wholesale customers across the agricultural, HGV and vehicle glass sectors. While the role currently consists of a mix of inbound and outbound customer engagement, it is evolving into a more account management-focused position, providing excellent long-term development opportunities.
What You'll Be Doing
- Managing relationships with a portfolio of wholesale customers
- Handling customer enquiries, orders, pricing queries and sales requests via phone and online channels
- Proactively contacting customers to conduct regular account reviews and ensure a high level of service
- Identifying opportunities to increase sales and maximise account potential
- Resolving operational issues and coordinating with internal departments to achieve positive outcomes for customers
- Building strong relationships across the wider business to support customer needs
- Following up on quotations, enquiries and sales opportunities
- Delivering an outstanding customer experience at every interaction
What We're Looking For
We're keen to hear from individuals who are passionate about customer service and relationship management. You may already have experience in a customer service, sales support, sales coordinator, account management, contact centre or retail environment.
You'll ideally have:
- Previous experience in a customer-facing role
- Confidence communicating with customers over the phone
- Strong relationship-building and interpersonal skills
- A proactive approach with the ability to spot sales opportunities
- Excellent organisational and problem-solving abilities
- The confidence to work with stakeholders at all levels
- Upselling or sales experience would be advantageous but is not essential
Working Hours
- 40 hours per week
- Monday to Friday on a rotating shift pattern between 7:30am and 6:00pm
- Rotas provided four weeks in advance
- Flexibility to swap shifts within the team
- Saturday morning rota (8:00am - 12:00pm) currently 1 in 4, reducing as the team grows
- Time off in lieu provided during the week, ensuring you never work more than 40 hours
What's in it for You?
- Hybrid working model (3 days in the office)
- Excellent training and ongoing development
- Clear progression opportunities as the role develops into a more account management focused position
- Join a friendly, supportive and high-performing team within a growing business
If you're looking for an opportunity where you can combine excellent customer service with relationship management and sales development, while joining a business with genuine growth ambitions and progression opportunities, we'd love to hear from you.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.