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Whether you want to work as a receptionist, or to advance your PA career, discovering a role that suits you has never been so simple. We work with some of the best companies in Hampshire. Whether you want to work with a big, recognisable brand, or a local business, we can help get work where you want to be. Check out our current vacancies in Chandlers Ford below, or get in touch with one of our team today.
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Chandlers Ford

Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a weekWe are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support. They are flexible regarding experience as they are looking for people with a strong work ethic and great communication skills. Customer Support Specialist duties include:<ul><li>Taking calls, web chat, and answering emails from customers in relation to warranty claims, presale information, parts request or any other queries, in order to provide a resolution or escalating to the appropriate team when required.</li><li>Liaise with internal teams to obtain a satisfactory outcome for both the customer and the business whilst managing the customers' expectations</li><li>Build meaningful relationships with our B2B customers so they have a point of contact in the team and continue to promote products &amp; services</li><li>Through daily duties, highlight any potential issues to the B2B Team Leader to avoid any impact to SLA and department KPI's or cost of service</li><li>Update the B2B contacts record on a daily basis ensuring that all completed correspondence is recorded accurately</li><li>Send weekly and monthly updates to the wider Commercial Team and any required customer contacts to highlight any outstanding work requests to channel owners</li></ul>Key skills<ul><li>Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively</li><li>Creative thinker, to be able to develop innovative ideas to improve customer service standards</li><li>Negotiation skills and the ability to work well under pressure</li><li>Excellent written and verbal skills</li><li>Customer focused and driven to exceed excellence</li></ul>Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Support Specialist

Technical Director - Southampton - £60,000-£90,000 - Hybrid role working from home 2 days a weekWe are seeking an individual with a robust engineering background coupled with outstanding technical acumen for problem-solving. As the leader of a large team of managers, you will spearhead the provision of technical support to clients and field personnel, assuming the pivotal role as the primary point of contact for intricate technical challenges.This role demands troubleshooting skills and meticulous investigation capabilities, underscoring the need for resilience and unwavering determination. Your overarching responsibilities will encompass ensuring the quality and enhancement of products, conducting comprehensive training initiatives, and safeguarding product integrity for our valued customers.The Technical Director duties include:<ul><li>Full responsibility for Technical Services, Field Failure / Warranty Budget and Product Training</li><li>Leadership &amp; Management of Technical Support Operations, Technical Services, Field Service and the Training Team</li><li>Manage continual evaluation &amp; improvement process to improve quality, cost reduction, product safety, customer satisfaction,</li><li>Managing the performance of the department and management through effective key performance indicators, targets, and goal settings.</li><li>Ensure compliance with standards for SHEQ including lead manager for product recalls</li><li>Oversight of Facilities and Health and Safety for the Southampton site.</li><li>Attend Business Review Meetings with UK management as required</li></ul>Experience and skills required<ul><li>Experience in a senior management role including responsibility for management of an entire function or site and full P&amp;L responsibility.</li><li>Fully conversant with both the Distribution, Contracting and Service/Warranty operational models.</li><li>Experience with operating within an SAP systems environment.</li><li>Well-developed analytical skills including budgeting, financial reporting, and management of variances.</li><li>Proven negotiation skills, with both internal and external customers and suppliers.</li><li>Excellent interpersonal, communication and project management skills.</li><li>Knowledge of continuous improvement processes and techniques.</li><li>Knowledge of Health &amp; Safety practices, procedures, and regulations.</li><li>A team leader who by example demonstrates an abundance of energy, passion, and drive.</li></ul>Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Technical Director

Purchasing Officer - Hedge End - £26-£28k - Hybrid role working from home 2 days a weekWe are delighted to be working with one of our long standing clients who are recruiting for a Purchasing Officer to join their established and successful team. Ideally you will have experience in a similar role, or a desire to work within a purchasing team, and be a quick learner.There are opportunities to progress within this organisation, and they pride themselves on providing ongoing training and support as the company continues to grow.Purchasing Officer duties:<ul><li>Work with individual departments to ensure an effective non-stock requisition process.</li><li>Process third party service agent invoices onto the system</li><li>Review Third Party service agent invoices and resolve queries.</li><li>Validate all non-stock purchase requisitions, ensuring correct information &amp; coding has been used prior to creating purchase orders in SAP.</li><li>Understand the complete Requisition Process, automated software / purchase workflows and act as 1st point of contact for all purchase order queries in Southampton &amp; wider division.</li><li>Validate all key purchasing fields and ensure a high level of accuracy.</li><li>Facilitate communication process and query resolution between Purchase Ledger and Requisitioners / Approvers in Southampton.</li><li>Post Third Party Service Agent invoices onto the ISM system and ensure they upload into Kefron for payment.</li><li>Liaise with third party suppliers to resolve any purchase order / invoice issues.</li><li>Monitor Third Party Service Agent invoices and resolve any rejections.</li><li>Provide cover for purchase order creation when other sites are closed or during staff annual leave.</li><li> </li></ul>Skills and experience required.<ul><li>Relevant experience in a busy office environment.</li><li>Experience dealing with 3rd party suppliers.</li><li>Experience of working within cross functional teams.</li><li>Good understanding of a purchase ledger department and / or purchasing process.</li></ul> Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Purchasing Officer

Sales Administrator - Chandlers Ford - £26,000-£27,000 - on site full time Monday to FridayWe are excited to be working with a well known global brand who have offices based in Chandlers Ford, and they are looking to add to their small and friendly team. This role is incredibly varied, and no two days are the same, so you will need to be meticulously organised and ideally have experience within a similar role.The Sales Administrator duties include:<ul><li>Assisting Managers to produce quotes and supply customers with information via email</li><li>Following up quotations and processing customer orders, and then place them with suppliers</li><li>Update and open client accounts with head office and suppliers</li><li>Process invoices and chase for payments and retention fees</li><li>Collate and provide relevant paperwork for main contractors such as company policies and certification</li><li>Use accounting system to produce invoices, monitor project costings and manage stock</li><li>Arrange and track shipments globally</li><li>Book travel arrangements, hotels and hire vehicles</li><li>Produce delivery notes, commercial invoices, and book courier deliveries in accordance with any import or export conditions</li><li>Compile and monitor weekly sales reports as well as month end reports</li></ul> Skills and Experience <ul><li>Experience working in a sales administration role, with the ability to work under your own direction to manage your time and prioritise workload and tasks</li><li>Excellent organisation and administration skills, with a methodical approach to work plus outstanding attention to detail and excellent communication skills</li><li>Proficient in Microsoft Office Suite</li><li>Working knowledge of Adobe Acrobat and using an ERP system for invoicing, purchase orders, stock control and deliveries</li></ul>Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Sales Administrator

Company Secretary - Bournemouth - 24 hours per week - Monday to Friday - £58,000 (full time equivalent)We are excited to partner with a reputable company in Bournemouth, with a history spanning over five decades. Our client is committed to shaping a brighter future and unlocking new possibilities for individuals and communities, and they are looking for an experienced Company Secretary to join their growing team.You will play a pivotal role in ensuring the smooth operation of the business by providing administrative and governance support to the board of directors and the executive team.You will need to have your own transport as there will be the occasional travel locally, and the odd meeting required outside of office hours.Company Secretary duties include: <ul><li>Ensuring statutory and regulatory compliance are adhered to</li><li>Oversee board meeting coordination</li><li>Monitor legal compliance and maintain statutory records</li><li>Act as a central point of contact and provide regulatory support for the Board</li><li>Reporting safety and safeguarding incidents as and when required</li><li>Assist with risk management and proactively maintain policies</li><li>Taking responsibility for recruitment and onboarding of new governors and trustees</li></ul>Experience and Qualifications required<ul><li>Previous experience in a similar role</li><li>A Degree in Law, Business or any related field</li><li>ICSA or equivalent</li></ul>Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Company Secretary

HR ManagerOur client is a distinguished and well-regarded company in the Eastleigh area that provides quality products to their industry. The company is privately owned and has been operating for nearly 50 years. They are currently looking to appoint an experienced HR Manager to join their collaborative team. This is an excellent opportunity to join a progressive company within a dynamic environment that inspires innovation, caring and sustained achievements and is very supportive and values their staff. Our client prides itself on its compassionate culture and places high value on the well-being and professional development of its employees.Role: HR Manager Where: Eastleigh area Salary: Up to £55,000pa dependant on experienceResponsibilities will include:<ul><li>HR Correspondence to include bonus outcome letters, appraisals, legal letters etc.</li><li>Disciplinary meetings.</li><li>Ensure the company's HR Database is up to date, accurate and complies with legislation.</li><li>To report at monthly Senior Management meetings on relevant HR topics.</li><li>Monitor and advise on training requirements.</li><li>Health &amp; Safety duties to include risk assessment production and reviews, policies, H&amp;S training.</li><li>Develop policies and ensure changes to reflect current employment law.</li><li>New starter and refresher training portal management.</li><li>Mental Health Policy (Safeguarding) Organising MH Awareness afternoon; research and write MHsurveys; liaise with MH First Aiders.</li><li>Company webinars - Research and arrange webinars from relevant associated bodies.</li><li>Arranging and delivering environmental, school and college projects.</li><li>Charitable giving co-ordination/ volunteer day liaison.</li><li>Management of office supplies.</li><li>Organising and overseeing company events/days.</li><li>Reporting to the Managing Director.</li></ul>You will need: <ul><li>5 years + experience within a similar role.</li><li>To be CIPD qualified (above level 5).</li><li>Member of the Chartered Institute of Personnel &amp; Development.</li><li>To have worked within a smaller company environment.</li><li>Exceptional organisational skills and attention to detail.</li><li>To be hands on and flexible in your approach.</li><li></li><li>A stable career history.</li><li>To be self-motivated with a 'can do' attitude.</li><li>Confident IT skills including MS Office, Breathe HR, LMS365 preferable. Email and Internet</li></ul>Company Benefits include:<ul><li>Private healthcare (after one year service).</li><li>Medicash health package</li><li>Pension 5% employer 5% employee.</li><li>Competitive salary + Company Bonus.</li><li>Generous holiday allowance - 26 days holiday + Bank Holidays.</li><li>Volunteer days.</li><li>Family ethos.</li><li>Free on-site parking</li></ul>If this role is of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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