Customer Services - Complaints

Customer Services - Complaints Department (Temporary)

Immediate Start | Bedford - Office based

We're recruiting temporary staff to join the Customer Services team within the Complaints Department for our Bedford‑based client, with start dates on Monday 11th May or Thursday 14th May.

This role is well suited to individuals who are patient, people‑focused and empathetic, and who can confidently handle sensitive customer situations while delivering a professional service.

What's on offer:

• Pay: £14.65 per hour
• Duration: Up to 5 months
• Training: 3 days (9am-5pm) before going live
• Shifts (you can choose one and stick to it):
  7am-3pm | 8am-4pm | 9am-5pm | 10am-6pm | 11am-6pm
• Overtime available, paid at time and a half

What we're looking for:

• Excellent verbal communication skills
• Strong written English
• A calm, professional and empathetic approach
• Confidence handling customer complaints and resolving issues effectively
• A genuine desire to help customers and improve their experience

If you're available to start in May and are looking for a well‑paid temporary role in Customer Services within a Complaints Department, apply today to avoid missing out.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.