Logistics & Customer Service Assistant

Logistics & Customer Service Assistant

Location: Winchester
Salary: £26,832

An exciting opportunity has arisen to join a highly supportive and collaborative team, where you will play a key role in adding value to both the team and the wider business. This is a full-time, office-based position, initially offered on a temporary-to-permanent basis. Due to the office's remote location, own transport is essential.

The Role

In this varied and hands-on role, you will be responsible for delivering an excellent customer experience while supporting logistics and sales activity across the business. Key responsibilities include:

• Acting as a confident and professional communicator with both internal teams and external customers
• Handling incoming customer enquiries and processing sales orders
• Preparing and coordinating sales orders for delivery
• Planning delivery routes, using your logistical understanding to ensure efficiency
• Reporting any customer service or sales issues to the Sales and Customer Service Manager
• Maintaining and updating customer records accurately using SAP
• Liaising with multiple departments to ensure seamless collaboration
• Ensuring customer satisfaction remains at the forefront of everything you do

The Person

We are looking for someone who brings enthusiasm, adaptability, and a proactive mindset. You will ideally have:

• Previous experience as a Logistics Administrator, Customer Service Administrator, or similar
• Knowledge of transport management systems (advantageous but not essential)
• Strong time management and organisational skills
• The confidence to suggest ideas and improvements that benefit the business
• The ability to remain flexible in challenging situations and find effective solutions
• A positive attitude and willingness to contribute to the local and global community

This role offers significant scope to shape and develop your position, making it ideal for someone who is eager to take ownership and go the extra mile. If you enjoy working in a supportive environment and want to make a real impact, this could be the perfect opportunity for you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.