Reservation Sales Executive

Reservation Sales Executive (12 FTC)

Location: Central London
Contract: Fixed-Term Contract
Salary: £30,000 + £15,000 commission (paid quarterly)
Working Pattern: Monday - Friday, 4 days in office / 1 day Work from home
(One week per month is fully office-based for monthly sales meetings)

About the Role

We're looking for a motivated, energetic individual to join our Reservation Sales Team on a fixed-term contract. This team is at the heart of our business - handling high‑volume inbound enquiries and turning them into repeat, loyal customers.

You'll be part of a vibrant team of four, led by a manager who has been with the business for seven years and has a strong track record of developing people and supporting career progression. This role is perfect for someone who thrives in a fast-paced, phone‑based environment and enjoys working towards ambitious sales targets.

What You'll Be Doing

• Handling high volumes of inbound leads via phone, email, and website enquiries
• Converting enquiries into bookings while delivering an exceptional customer experience
• Working to significant quarterly revenue targets (circa £450k per quarter)
• Identifying upsell opportunities and nurturing repeat business
• Taking part in the team phone‑shift rota
• Representing our brand with professionalism, warmth, and enthusiasm every day

Who We're Looking For

You might have experience in:

• Telesales
• Membership sales
• Any sales role with high lead volume
• Customer-focused roles where persuasion and rapport-building are key

Most importantly, you're:

• Confident on the phone
• Target-driven
• Customer-service obsessed
• Someone who thrives in a sociable, supportive team environment

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.