Part-time Visitor Experience Officer

Role: Visitor Experience Officer

Salary: £26,000 to £28,000 per year (pro rata salary £10,400 - £11,200 based on 2 days per week)]

Working Pattern: Part time 14 hours per week (2 days a week one must be a Saturday)

Location: Holborn

Permanent

Tate are supporting the recruitment of a Visitor Experience Officer working two days a week to help deliver an outstanding experience for all who visit a niche museum based in central London. This is an opportunity for history graduates, tour guides, history lovers and anyone who loves bringing stories to life to play a key part in welcoming the public to one of London's most distinctive cultural and historical locations.

Your main responsibilities will include:

• Providing a warm welcome and sharing key information with members of the public
• Answering visitor questions and engaging them with the collections.
• Delivering guided tours.
• Encouraging digital tour sales and donations.
• Invigilating galleries and assisting library users.
• Supporting the retail team and volunteer rota.

Skills / experience:

You will bring excellent customer service, strong verbal communication in English and the ability to work effectively as part of a team. The ability to retain large quantities of historical facts and information with ease. These qualities will help you create a positive experience for all visitors and support colleagues across the museum and retail spaces.

Benefits:

• Private medical cover.
• Pension

Working pattern: two days per week, 7 hours a day. One day must be a Saturday.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.