Customer Experience & Culture Assistant

Customer Experience & Culture Assistant

• £25k - £27k
• Full time office based role
• Free Parking
• Location: Guildford
• One a month travel to Luton office

Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford.

This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits etc and contribute to maintaining a positive work environment.

They are looking for someone who embodies their values and is a people person over experience

Your main duties will include:

• Assisting / managing onsite Customer Experience
• Maintaining high quality facilities with Customer Experience Team
• Managing customer communication
• Supervising business events
• Supervising efficient running of office
• Assisting operational staff

Essential Skills:

• Organisation
• Attention to detail and high levels of accuracy
• Great communication skills
• Ability to work well independently and within our team
• Flexible and adaptable
• Strong work ethic

Benefits:

• Pension scheme
• Consistent training & development opportunities
• Fun, close knit sociable office
• Individual staff awards
• Various social events paid for by the Company
• Opportunity to earn bonuses in line with Company gross profit

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.