Customer Service Advisors

£14.60 per hour

Temporary - 3 months initially - permanent opportunities after this period

Office located in central Bristol - hybrid working after 3 months

37 hours per week - Monday - Friday shifts between 08:30am - 18:00pm

Tate are working with a local authority based in Bristol in their search for Customer Service Advisors to start in June 2025.

If you thrive in a customer-focused role and enjoy providing professional, positive interactions, this is your opportunity to make a real impact.

As first point of contact for customers, your role as a Customer Service Advisor is to ensure all customers receive a professional, positive, customer-focused experience over the phone.

Key responsibilities include:

• Being the first point of contact for both inbound and outbound calls and providing accurate support and advice to customers
• Handling complex complaints with professionalism and empathy
• Collaborate with other departments to work out the best resolution for customers
• Administration support - maintaining up to date and accurate customer records on the database
• Ensure appropriate audit trails are logged after each call

You would be part of a friendly, supportive team with excellent training and long-term career progression opportunities.

Apply today with your CV to be considered for this exciting opportunity!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.