Customer Service Administrator

Customer Service Administrator

Watford

Salary £30609 plus benefits

( Hybrid after training, must be able to travel to head office in Watford )

Our client is a market leader within their industry as well as award winning! Known for their year-on-year growth and commitment to customer service excellence, their continued growth makes them an exciting business to be part of!

If you are looking for a forward-thinking company that invests in their employees and offers great benefits and opportunities for growth within the business, please see below.

Your role

• Process the contracts and orders
• Prepare contracts
• Update in house systems
• Liaising and working closely with internal teams
• Case management
• Keeping customers updated on progress
• Work closely with third party partners to deliver on timescales
• Keep customer updated via email and phone
• Deliver excellent customer service at all times

Ideal candidate

• Strong attention to detail
• Excellent communication skills both written and verbal
• Good time management skills
• Experience of working within a busy customer service admin role.
• Experience of working to company service level agreements.
• Ability to prioritise and be flexible

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.