Service Transition Manager Job Description

About the Service Transition Manager Role

As a Service Transition Manager, you will be responsible for overseeing the transition of IT services from development into operations. This includes ensuring that new or changed services meet operational readiness criteria and are delivered smoothly and efficiently.

Key Responsibilities

• Lead service transition processes
• Manage change, release, and deployment workflows
• Ensure service readiness and acceptance
• Conduct risk assessments
• Provide training and documentation

Qualifications and Experience

• Professional qualification in IT or Project Management
• Knowledge of ITIL and service transition frameworks
• Experience in hybrid IT environments
• Proficiency in ServiceNow, MS Project, Visio

If this role sounds like the ideal fit for you, please get in touch.