Working at University of Southampton

Ranked among the top 100 universities in the world, University of Southampton work in partnership with Tate to provide exciting opportunities to jobseekers.

About working at University of Southampton

The University of Southampton is a top 100 global university and leading Russell Group institution, known for excellence in education and research. Partnering with Tate Recruitment, it offers a wide range of temporary, contract and permanent roles across multiple functions.

With over 6,500 staff, you’ll join a diverse, inclusive community making a real-world impact, supported by strong career development opportunities within a globally recognised organisation.

Why work at the University of Southampton

Join a welcoming, inclusive community where your work makes a real difference. With 6,500 staff, the University of Southampton values diversity and was the first UK university accredited as a Disability Confident employer, offering an accessible recruitment process and guaranteed interview scheme

Career growth and development

Based in the vibrant city of Southampton, the university provides excellent career development opportunities, including access to LinkedIn Learning and ongoing professional training. You’ll be supported to grow, contribute ideas and make an impact in your role.

Work-life balance and benefits

The university offers flexible working, career breaks, job sharing and generous leave, alongside benefits such as an on-site nursery, cycle-to-work scheme, health plans and discounted sports and leisure facilities.

Opportunities across teams

With roles across HR, IT, finance, student services, marketing and estates, there are opportunities to suit a wide range of skills. Tate also supports recruitment across additional areas including catering, hospitality, cleaning and technology roles.

Job Descriptions

Customer Service Assistant Job Description

As a Customer Service Assistant, you will be the first point of contact for students and visitors. You will provide friendly and efficient support, handle enquiries, and assist with a range of administrative and operational tasks.

Key Responsibilities

Welcome students to university accommodation
Handle queries and support needs
Manage keys, post, and confidential items
Assist with fire safety and emergency protocols
Support purchasing and record-keeping

Qualifications and Experience

Experience in customer service
Strong communication and IT skills
Friendly and approachable demeanor
Flexible and adaptable

It would be helpful if you have some general knowledge of the higher education environment and financial transactions, but it’s not essential. More important is your willingness to be flexible and learn new skills. If this role sounds like the ideal fit for you, please get in touch.

Administrative Officer Job Description

As an Administrative Officer, you will provide essential administrative support across various departments. This includes managing records, coordinating meetings, supporting student services, and ensuring the smooth operation of day-to-day activities.

Key Responsibilities

Provide administrative support to academic teams
Coordinate meetings and manage diaries
Maintain accurate records and database
Support student services including enrolment and timetabling
Assist with event planning and delivery

Qualifications and Experience

A-levels or equivalent experience
Previous administrative experience
Strong IT and communication skills
Experience in higher education administration

Most of all, we’re looking for someone who can make a positive commitment to the university’s ways of working. If this is you, please get in touch.

Assistant Research Manager Job Description

As an Assistant Research Manager, you will support the planning, coordination, and delivery of research activities. This role involves working closely with academic and administrative teams to ensure research projects are managed effectively, with a focus on compliance, reporting, and stakeholder engagement.

Key Responsibilities

Support the research management lifecycle
Manage funding processes and contract oversight
Ensure accurate administrative delivery
Provide expert advice to stakeholders
Organise research-related events

Qualifications and Experience

A-levels or NVQ3 or equivalent experience
Strong analytical and organisational skills
Experience with complex information systems
Excellent communication and stakeholder engagement

If this role sounds like the ideal fit for you, please get in touch.

Service Transition Manager Job Description

As a Service Transition Manager, you will be responsible for overseeing the transition of IT services from development into operations. This includes ensuring that new or changed services meet operational readiness criteria and are delivered smoothly and efficiently.

Key Responsibilities

Lead service transition processes
Manage change, release, and deployment workflows
Ensure service readiness and acceptance
Conduct risk assessments
Provide training and documentation

Qualifications and Experience

Professional qualification in IT or Project Management
Knowledge of ITIL and service transition frameworks
Experience in hybrid IT environments
Proficiency in ServiceNow, MS Project, Visio

If this role sounds like the ideal fit for you, please get in touch.

Working at University of Southampton

About working at University of Southampton

Why work at the University of Southampton

Career growth and development

Work-life balance and benefits

Opportunities across teams

Job Descriptions

Customer Service Assistant Job Description

Key Responsibilities

Qualifications and Experience

Administrative Officer Job Description

Key Responsibilities

Qualifications and Experience

Assistant Research Manager Job Description

Key Responsibilities

Qualifications and Experience

Service Transition Manager Job Description

Key Responsibilities

Qualifications and Experience

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