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Working at Phoenix Group

Helping people secure a life of possibilities

Since 2009, Tate has been working in partnership with Phoenix Group (previously known as ReAssure) to find people with a genuine passion for delivering outstanding customer service. Phoenix Group is the UK’s largest long-term savings and retirement business with around 7,000 employees across the UK. Once you are part of the Phoenix Group team you’ll play a vital role, supporting customers on their journey to and through retirement.

Phoenix want to be the best place that any of their colleagues have ever worked. Recognised as ‘Inclusive Employer of the Year’ at the recent Better Society awards, Phoenix celebrate difference. Phoenix have seen huge growth and change, and this means there is enormous opportunity for their colleagues to grow with them.

Opening up the conversation around pensions and financial planning

As a market leader and FTSE100 organisation, they understand that their scale and expertise means that they have a key role to help as many people as possible secure a life of possibilities.  

The company’s size, expertise and commitment to its customers puts it in a unique position. Phoenix advocates on behalf of the UK’s savers, opening up conversations around pensions and financial planning, promoting financial inclusion for all and seeking to overcome barriers to help close the pension savings gap. 

By meeting its customers’ needs through innovative products and providing the right education, tools and guidance, the company’s mission is to help everyone live better, financially secure lives. The ethos of Phoenix is that by making responsible and sustainable investment decisions – and putting the customer first – it’s possible to deliver positive change and create a brighter shared future for all.

An employer of choice in financial services

Phoenix works to help people secure a life of possibilities – and that’s something which applies to both customers and colleagues alike. Quite simply, the company is laser focused on creating the best place you have ever worked. Once on board at Phoenix, you can expect excellent career development, outstanding rewards and benefits, and a supportive working environment that allows you to thrive, achieving both your personal and professional ambitions. You’ll also benefit from the job satisfaction that comes from supporting millions of people on their journey to and through retirement, making a real difference to their lives.

Phoenix recognises that its people are at the core of its success. That’s why Tate is helping to find individuals who are in tune with the company’s values, which guide everything the business does. 

These are the Phoenix Group’s values. Do they strike a chord with you?

  • Passion: We're passionate about understanding – and acting on – what's important to our customers, colleagues and society
  • Responsibility: We build trust by taking accountability and empowering others to do the right thing
  • Growth: We grow our business through finding new ways to develop our expertise and innovate
  • Courage: We're ambitious in the challenges we solve, and we always speak up
  • Difference: We collaborate across boundaries and embrace difference to deliver the best customer and colleague outcomes   

At Phoenix Group, people are empowered to make their mark in a vibrant and diverse business culture fuelled by optimism and determination, where colleagues genuinely live the company’s values. That’s why Phoenix is an employer of choice in the financial services industry. If you’re up for the challenge of being part of a great team with people who make great things happen, then this could be the opportunity you’ve been looking for.

 

Why work at Phoenix Group?

Whether you're a customer service representative or an auditor, Phoenix Group is a company when you can truly be yourself.

Are your skills a good fit?

With a variety of opportunities available at Phoenix Group, find a role that's the perfect fit for your skill set.