Collections Admin Support/Admin

Collections Admin Support/Admin
  • £12.50 per Hour
  • Temporary
  • Reading, Berkshire, England Reading Berkshire RG1 3JH
Job Ref: JO-2111-24268
Sector: Administrators
Date Added: 21 November 2021

Collections Admin Support


Full time, 37 hours per week (Monday to Friday)

12 months, December start

£12.50 per hour

Tate are working with a very well respected and long serving client who are an energy company looking to recruit a temporary Connections & Engineers Advisor, based in Portsmouth. In this position, you will play a vital role in assisting customers over the telephone regarding their utility bills and logging information.

The Role

Key Duties and Accountabilities:

  • Assessing Jobs for the Debt Field team
  • Supporting the Business Resolvers Field team with Job 24-hour job checks
  • Updating internal systems with visit results
  • Adding visit fees to customer accounts
  • Supporting the SSE rule "if it's not safe we don't do it"
  • Supporting third party collection agencies
  • Telephony support including taking payments by customers along with support field agents on debt visits

The Ideal Candidate:

The successful candidate must have and be capable of...

  • Have previous experience in a customer service role, demonstrating excellent listening skills
  • Experience in administration role is admirable
  • Be proficient in IT with use of Microsoft Excel and MS Office
  • Have excellent time management skills and attention to detail
  • Be a team player with good interpersonal skills
  • Be proactive and a great communicator
  • Any evidence of guidance or assisting customers through contracts is a bonus

To express interest in this opportunity, please apply today. We look forward to reviewing your application soon.

**We are also offering various other Customer Service and Administration roles in this area, please get in contact to find out more.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

21/12/2021 12:54:12
GBP 12.50 12.50 Hour

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

Submitting application, please wait..