Billing Specialist

Billing Specialist
  • £9.87 per Hour
    HOUR
  • Temporary
  • Belfast, County Antrim, Northern Ireland Belfast County Antrim BT3 9QQ
Job Ref: JO-2110-22506
Sector: Customer Service
Date Added: 13 October 2021

Billing Specialist

Belfast

Full time, 6 months (potential extension)

£9.87 per hour

Tate are currently recruiting for a Billing Specialist for a 6-month minimum temporary contract within a large established and sustainable energy company. The role will be flexible working from home and between the office however, you will need to be based close to the Belfast office to collect IT equipment and occasional office visits for any training and meetings.

The Role:

As a Billing Specialist, the role involves high-performing individuals that have excellent communication skills, are empathetic and understand the importance of customer service, have MS office & IT skills and can demonstrate general administration duties. Candidates must be able to work well on their own initiative as well as working as part of a team in a fast-paced environment.

The main purpose of the role will be to provide

Responsibilities:

  • Provide accurate and on-time billing of our Home and Business Energy customers Proactively work with other teams to resolve any issues preventing billing accuracy and ensure timely follow up of re-bills as required Help colleagues and customers with any escalated customer service billing queries from other departments and respond to queries.
  • Assist in the delivery of all associated processes including, updating customer provided meter reads, e-billing, quality checking bills & issuing reminder letters.

The successful applicant will be organised, have exceptional attention to detail, be customer and quality-focused and passionate about delivering service excellence at all times and have:

  • Working in a billing or customer service/accounts environment and ability to work on own initiative
  • Ability to multi-task and prioritise your workload and manage your time well
  • Understanding of working with customer's accounts and handling and resolving customer enquiries - experience in MS Office suite and good excel skills

If you have the required experience and skill set and are immediately available, please apply today

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
12/11/2021 11:23:50
GBP 9.87 9.87 Hour

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

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