Collections Advisor (Cardiff)

Collections Advisor (Cardiff)
  • £11.53 per Hour
  • Temporary
  • Cardiff, Wales Cardiff Cardiff CF23 8BA
Job Ref: JO-2109-21175
Sector: Customer Service
Date Added: 15 September 2021

Collections Advisor


Full time, 37 hours per week (Monday-Friday)

Oct 2021 - March 2022 FTC (extention very likely)

£11.53 per hour

Tate are working with a very well respected and long serving client who are an energy company looking to recruit a Collections Advisor, which will initially be remote working but the applicant should be based in Perth or local for when restrictions lift to attend the office.

The Role

Due to the Covid19 pandemic, this role is currently remote. However, candidates should still be local to Reading, as initial training may be office based. There are also plans for the role to return to the office once lockdown restrictions are lifted.

Key Duties and Accountabilities:

  • Inbound and outbound calls, contacting customers who have fallen behind in their payments
  • Collecting payments,
  • Looking at long term solutions/payment budget plans and setting up direct debits
  • Daily targeted telephone calls after training

The Ideal Candidate:

The successful candidate must have and be capable of...

  • Excellent Attention to Detail and Communication skills
  • Preferably experience in the Collections industry or has worked in a call-centre environment
  • Confident and professional telephone manner
  • Self-sufficient and able to manage workload whilst working on own initiative
  • Strong IT skills
  • Experience in inputting data to systems in high volumes and fast-paced
  • A positive and can-do attitude towards the role itself and it's responsibilities
  • Excellent verbal and written communication skills

To express interest in this opportunity, please apply today. We look forward to reviewing your application soon.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

15/10/2021 16:32:55
GBP 11.53 11.53 Hour

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

Submitting application, please wait..