Customer Service Advisor

Role Purpose: to provide excellent customer service and administrative support. Help prevent homelessness and improve housing conditions in the borough.

Key Responsibilities:

• Assist with housing needs assessments.
• Manage customer documentation.
• Maintain accurate records.
• Provide administrative support.

Requirements:

• A/AS-levels or equivalent.
• Customer service experience.
• Knowledge of housing legislation.
• Strong communication and IT skills.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.