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Aftersales Project Coordinator

Job Details

Published
Location
Hook, Hampshire
Role Type
Salary
Negotiable
Job Ref: 187808_1716913339

Project Coordinator (After sales)

Fleet, Hampshire

Full-Time

Are you an organised and proactive professional with a knack for coordinating post-sales activities? We are seeking a dedicated Project Coordinator to join our client's dynamic team in Fleet, Hampshire. This role is pivotal in ensuring a seamless transition from sales to delivery, overseeing everything from order processing to logistics and scheduling service engineers for product installation at client sites.

Key Responsibilities:

  • Accurately process all customer orders, ensuring timely and efficient handling from receipt to dispatch.
  • Manage logistics to ensure products are delivered to client sites on schedule.
  • Book and coordinate service engineers for installation and post-delivery support, ensuring client satisfaction.
  • Maintain clear and proactive communication with clients regarding order status, delivery schedules, and installation appointments.
  • Maintain detailed records of all orders, deliveries, and installations. Generate regular reports on post-sales activities.
  • Address and resolve any issues that arise during the post-sales process promptly and professionally.

Qualifications and Skills:

  • Proven experience in a project coordination or after sales role, preferably within a logistics or engineering environment
  • Exceptional organisational and multitasking abilities
  • Strong communication skills, both written and verbal
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with CRM or ERP systems is a plus
  • Ability to work independently and as part of a team
  • Customer-focused with a commitment to delivering high-quality service

This is a lovely company with some great benefits and a warm and friendly team to join. If this sounds like a good opportunity for you we look forward to receiving your application.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Apply now