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Customer Service Administrator

Job Details

Published
Location
Exeter, Devon
Role Type
Salary
£11.75 - £12.00 per hour
Job Ref: J1796_1715603260

Job Title: Customer Service Representative

Job Type: Temporary - 8 to 12-week contract.

To start: May 2024

Based: Exeter

Working hours: Monday to Friday, 9.00am to 5.00pm (30-minute lunchbreak - 37.5 hours per week)

Office based: Yes.

Overview of role:

A prestigious well-established organisation based in Exeter are seeking team orientated and self-motivated individuals to join a busy customer service team. The role will involve taking telephone calls always providing excellent customer service, addressing customer enquiries and offering relevant information. You will be taking between 20 to 30 calls daily. Logging information onto inhouse database in an accurate manner.

These roles are all office based offering a super friendly working environment with excellent training and support.

Person Specification:

  • Previous experience in providing excellent customer service whether that's been in retail, hospitality, healthcare or in a call centre.
  • Have excellent communication skills.
  • Be a supportive and respectful team player.
  • Have the initiative to problem solve and create solutions.
  • Good IT Literacy - be a competent user or Word, Excel and Outlook.

Excellent Benefits

Weekly pay

28 days holiday

Free on-site parking

Tate Rewards scheme - including store discounts.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Apply now