Our NHS client is seeking an admissions booking clerk to join their team based in Worthing.
The post holder will handle incoming telephone queries from patients, GP's, and other hospital staff with a range of queries, this role will range from the registration of new patient referrals, to handling GP and patients queries for clinics to making/amending and cancelling appointments.
Main duties to include;
- To answer telephone calls from patients, GP's, and other Trust staff, always maintaining confidentiality and ensuring that a patient focussed/professional service is maintained
- To book, amend and sometimes cancel outpatient appointments for patients via the telephone and to confirm these details by letter using the patient administration system
Working Hours required will be 8am - 4pm or 9am - 5pm
This is a 12 week position, to start as soon as possible.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
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