Housing OfficerStart date: ASAPDuration: 3 months Location: Central Winchester Pay: £17.67 - £20.27 per hourFree parking Hybrid DBS check required
We are looking for a Housing Officer to join a small team part of a large organisation based in central Winchester. This person will provide customer focused, high quality housing management services for general needs and sheltered tenants which can include the sign up of new tenancies, tenancy changes and enforcement, nuisance and anti-social behaviour, tenancy support and sustainment, resident involvement, assistance with rent arrears and estate management.
You will be required to:· Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood.
· Effectively manage requests for tenancy changes such as successions, assignments, joint to sole and all related issues.
· Effectively manage terminations of tenancy, assisting with the lettings process to minimise void periods and inappropriate allocations.
· Effectively manage permission requests as set out in the tenancy agreement including property improvements, lodgers and sub-letting, pets and running a business.
· Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Complete the process from receipt of application, liaising with other Landlords for breaches of tenancy, through to the sign up.
· Pro-active management of all nuisance and anti-social behaviour cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.
· Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.
Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
