Customer Care Administrator, Hove, East Sussex, £23000 plus performance related bonus up to £1k (no sales), hybrid working for friendly, and team orientated established business, permanent opportunity.
Our client is ideally looking for someone at the start of their career, or with a couple of years' experience that they can train up. Cultural fit, sound educational background and the right attitude is more important than experience. Happy to take people that have worked in hospitality and perhaps would like to work in an office environment. Strong academic background preferred, ideally at graduate level or equivalent.
Must be happy dealing with business customers over the phone and all the associated administration that brings. Full training given. Must enjoy building relationships with customers and have good rapport and listening skills.
The Customer Care Administrator role in Hove is highly varied, challenging, requiring you to take on early responsibility and to be hard-working, energized, and efficient by nature. There is plenty of telephone work, emailing, interaction with clients and colleagues. Teamwork is essential as well as the ability to work independently. The ability to be empathetic to any client issues and work under pressure is important. Basic knowledge of MS Word, Excel, and Outlook.
The Customer Care Administrator is a full-time role working Monday - Thursday 8.30 - 5.30pm and an early finish on a Friday 8.30 - 4.15pm, £23000, split 2-3 days office/home based, parking available on site. You will be rewarded with a sociable environment, non-corporate office, lots of incentives including travel and theatre trips. No selling is involved, just fantastic customer support for our clients. 20 days holidays, plus birthday off and Bank Holidays, pension, and sustainability initiatives, plus free parking. Immediate interviews.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.