Customer Service Administrator

Customer Service Administrator - Temporary Assignment for 12 weeks to start in August/September 2022

This well-established Hitchin based organisation are looking for team orientated, self-motivated individuals to join their busy customer service team.

Taking calls from customers answering questions or addressing any concerns they may have and giving out relevant information when appropriate. Their duties include handling inbound from customers, listening to customers needs or issues and providing helpful solutions to their problems and when necessary Identify and escalating issues to your line manager.

Office based - Super friendly working environment - EXCELLENT training and support.

35 hour week - working hours Monday to Friday 9.00am - 5.00pm

Responsibilities:

Taking customer calls and dealing with enquiries

Data entry

Checking data, post and incoming emails

Logging information on the in-house database

General administration tasks

Person Specification:

Customer Service Experience

Fast, accurate keyboard skills

Good eye for detail

Positive & helpful personality

Good communicator & team player

Excellent benefits:

Weekly Pay

28 days holiday

Full training & support

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.