Billing Administrator

Billing Administrator
  • £11.03 per Hour
  • Temporary
  • Hatfield, Hertfordshire, England AL10 0PS Hatfield Hertfordshire AL10 0PS
Job Ref: 180514
Sector: Administrators
Date Added: 03 August 2022

Billing Officer Hertfordshire County Council £11.03 per hour 37 hours per weekTemp to perm opportunity Hatfield

We are pleased to be working with the Hertfordshire County Council in their search for a new Billing Officer to work in the Hertfordshire Music Centre!You need to be interested in working for local authority, have impeccable problem-solving skills (and be able to demonstrate this), and is passionate about providing exceptional customer support.

If the below information suits your skills and vision apply now!

Roles and Responsibilities:

  • Manage the creation of pupil records for tuition and ensemble membership.

  • Ensure that tuition and ensemble membership records are kept up to date and accurate to enable termly invoicing within the Paritor Ensemble system.

  • Check all registers and teacher's claims for hours worked, raise any adjustments and credits as required, and manage pupil leaver's notifications and final billing.

  • Manage the resolution of queries and complaints raised by customers by investigating all relevant background information, and where necessary, liaise with the Teacher, Area Head, or Business Support Manager to implement a satisfactory resolution.

  • Manage the debtors for schools and centres, work with SERCO to minimise debts, and promptly refer to the Business Support Manager and Area Head when tuition must be terminated due to debt.

  • Produce detailed reports to guide the Business Support Manager in the daily management of the business.

Person Specification

  • Strong customer service and interpersonal skills, with clear communication both verbal and written, delivered remotely and in face-to-face situations.

  • Great problem-solving skills with an aptitude to investigate beyond the initial problem to identify other implications, often financial.

  • Exceptional administrative skills to ensure your work is precise, streamline and consistent.

  • Experienced in organising and managing your workload to work autonomously on multiple customer queries at any one time.

  • Must be numerate and literate, able to perform financial calculations, create documentation and send customer correspondence.

  • Comprehensive IT skills with the ability to quickly learn how to use new systems.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

02/09/2022 12:05:30
GBP 0.00 11.03 Hour
Contact Consultant:

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