Customer Service Executive

Customer Service Executive
  • £25,000 - £32,000 per Annum
    ANNUM
  • Permanent
  • Birmingham, West Midlands, England Birmingham West Midlands B7 4AA
Job Ref: 180299
Sector: Customer Service
Date Added: 21 July 2022

Customer Service Executive

Birmingham, B7

Permanent, Full Time

Up to 32,000 D.O.E.

Benefits include:

 Competitive holiday

 Pension scheme

 Private healthcare

 Ongoing training and development

 Onsite parking

Job Overview:

 Being the first point of contact for inbound customer calls, delivering outstanding customer service at all times.

 Dedicated account management of a portfolio of clients.

 Building rapport with customers, to enable long-lasting relationships and partnerships to ensure customer satisfaction and to achieve business growth through the maximisation of revenue generating opportunities.

 Working with customers to ensure they have the correct products and services to match their requirements.

 Query and dispute resolution.

Skills & Experience required:

 Outstanding customer service skills, with proven experience of providing it to a customer base

 Exceptional communication skills, both written and verbal

 Problem solving ability

 Adaptable and attentive to customer needs

 Experience of using in house systems

If this role compliments your current skills and experience, please use the APPLY button to attach your CV. Tate will be in touch by phone or email in the next 3 working days.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png
20/08/2022 10:59:46
GBP 25000.00 32000.00 Annum
Contact Consultant:
Tate

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