Customer Service Executive

Customer Service Executive
  • £21,000 per Annum
  • Permanent
  • Hatfield, Hertfordshire, England Hatfield Hertfordshire AL10 9MB
Job Ref: 179775
Sector: Customer Service
Date Added: 21 June 2022

Customer Service Executive


Permanent, Full Time

£21 000

Would you like to discuss and share stories about your dogs and cats with other people? In this job you can work for a fun, friendly and family feel business, who strike a great balance between work and play!

We are recruiting for a Customer Service Executive for a leading pet insurance business, who put the relationship between pet and pet owner at the heart of everything they do. Offering a range of bespoke policies to their customers, this company offer a unique, friendly, fun and dynamic working environment in exchange for your Customer Service expertise as outlined below.

The role can offer a hybrid working model of 3 days office based, 2 days working from home.

Benefits include:

  • Fun socials, including movie and take away evenings and bowling
  • Pension scheme
  • Ongoing training and development
  • 22 days holiday - increasing by 1 day a completed year as from 3rd anniversary to a maximum 25 days
  • Buying and Selling holidays - up to 5 days per year
  • Other Leave - 2 days to settle £50 a new pet into your home and 1 days for moving house
  • Optical - eye sight test and up to £200 towards new glasses
  • Long service Reward - 10 years £1,000
  • Flexitime - up to a day per month
  • Free parking on site

As the Customer Service Executive, your job will be:

  • Handling inbound sales and customer service calls from potential and existing customers
  • Giving customers the information they need on policies to feel equipped to choose the right one for them
  • Handling calls to customers who have requested information and convert them from warm leads to live policies
  • Completing the necessary supporting administration duties

Skills, Experience and Interests required:

  • Customer service experience is essential
  • Contact centre experience highly desirable
  • Insurance experience / knowledge desirable
  • Must be fully conversant with MS Office packages
  • A marked interest in pets will serve you well in this role

If this role compliments your current skills and experience, please use the APPLY button to attach your CV. Tate WGC will be in touch by phone or email in the next 3 working days.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

21/07/2022 11:18:38
GBP 21000.00 21000.00 Annum
Contact Consultant:

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

Submitting application, please wait..