Customer Service Co-Ordinator

Customer Service Co-Ordinator - £21,880 - Dorking

FULL TRAINING - COMPETITIVE SALARY - FREE ONSITE PARKING

Are you passionate about providing an excellent standard of Customer Service whilst also being able to keep calm under pressure and dealing with complaint handling for an extremely rewarding and collaborative organisation that are continuously growing? If so, this could be the role for you!

Due to expansion within the company, our client based in Capel, Dorking are looking for a Customer Service Co-Ordinator to join their team.

The role

• Provide an excellent standard of customer service to all external and internal customers
• Experience relating to complaint handling within a customer service environment
• Taking personal ownership and responsibility for resolving enquiries from clients promptly
• Communicating effectively with internal and external clients by telephone, e-mail or in writing in a clear, concise and polite manner
• Providing factual information in line with customer queries and demands
• Working collaboratively to achieve our team service level agreements

Skills & Experience required

• Strong customer service experience, however candidates who have a passion for customer service will also be considered
• IT literate, with experience of using Excel and Microsoft packages
• Self-motivated, with the ability to plan and organise workload whilst taking into account changes and conflicts in priorities
• High level of accuracy
• Excellent communication and numerical skills
• Flexible
• Team Player
• Positive Attitude
• At least 6 months experience in a customer services administrator role preferable

If this role excites you, please apply today! Interviews are taking place in the next few days and the company are looking for candidates to start as soon as possible.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.