Customer Service Administrator

Service Desk Administrator

Permanent vacancy

Ringwood location

£23000 + Free Parking + Excellent benefits

Are you passionate about Customer Service excellence ?

Would you like to work as part of a friendly and supportive Team ?

Would you like to utilise your excellent communication skills ?

If so we have just the vacancy for you

As part of the Service Desk team you will be responsible for assisting Clients and Customers who are within the Retail Sector, duties will include :-

Taking all incoming Customer Service Calls

Logging and processing service requests received by phone or email

Regularly updating the job status on internal / external computer systems

Updating customers web-site systems wtih job status and estimated arrival times of contractors

Producing daily reports

Assisting schedulers

Assisting in processing engineer's worksheets

Providing full customer service and administrative support

This is an excellent opportunity to join a highly successful and expanding business in their Service Desk team as a Customer Service Contracts Administrator.

The successful candidate will need excellent communication skills and a high level of IT skills along with a organised approach and good attention to detail.

The role is working a 40 hour week on a rota basis between the hours of 7.30am - 5.30pm Monday to Friday with 1 Saturday in 4 paid at overtime.

Excellent benefits and full training will be offered.

Please call Chris at Tate Bournemouth to discuss this role in more detail or apply online.

Immediate applications are invited.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.