Technical Customer Support

Technical Customer Support
  • £22,000 - £25,000 per Annum
  • Permanent
  • Hassocks, West Sussex, England BN6 9GL Hassocks West Sussex BN6 9GL
Job Ref: 178628
Sector: Customer Service
Date Added: 05 May 2022

Technical Customer Service Advisor, full time, office based, for company in a rural location near Hurstpierpoint, so own transport is essential, £22-25k doe for specialist manufacturer/distributor.

Joining a small friendly technical sales team, the role will involve:

  • Assisting our distributors, installers, and members of the public with the specification of our electrical products and providing telephone support on the use and installation of our systems.

The successful candidate will be numerate, organised, logically minded and methodical, with strong telephone customer service and relationship building skills.

Using Excel and Outlook to prepare quotations and to provide these to our customers they must be able to multitask and demonstrate an ability to work under time pressure. It is essential that the candidate can work well within a team.

Working within our busy department the candidate should be able to identify sales leads and promote the quality of our products where the opportunity arises. Although previous customer service experience would be beneficial, we will also consider applications from graduates without prior experience in this area (specially an Electrical/IT degree or similar equivalent).

The Technical Customer Service Advisor is a full-time permanent role, office based (not able to offer hybrid working). Hours are 8.30am to 5.30pm and there is free onsite parking, 20 days holidays plus Bank Holidays and company pension.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

04/06/2022 14:07:21
GBP 22000.00 25000.00 Annum
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