Customer Service Advisor

Customer Service Advisor
  • £11 - £12 per Hour
  • Temporary
  • London, England London London SE5 9NY
Job Ref: 178587
Sector: Administrators
Date Added: 03 May 2022

A facilities and supply company based in Demark Hill is seeking a Customer service Advisor to join their team on a temporary 3 month basis. The role will be paying £11.85 per hour as a standard rate, but you will be paid at an uplift for any evenings and weekends that you my work.

The position is working on a hybrid basis, 2 days in the office and 3 days working from home, but there could be flexibility on this depending on what you are looking for.

The role will be working as the first point of contact for suppliers, clients and customers to the business. You will be acting as a middleman for company, directing calls, dealing with queries as well as escalating to the correct department when needed.

Duties will include:

  • Managing the general inbox
  • Answering the phones where needed
  • Taking messages and directing calls to the correct department
  • Taking orders and managing delivery times with the client
  • Processing client orders
  • Dealing with Suppliers
  • Raising POs and liaising with the finance team
  • Any other ad-hoc admin duties needed

The ideal candidate will come from and office support background and enjoy being the go to person for the team. You will be excellent at multi-tasking as well as problems solving, enjoying seeing processes through to the end. You will have outstanding customer service skills and well as communication, speaking with people at all levels in the business as well as externally. You will enjoy working in a fast-paced environment where you are dealing with many queries at one time.

Please do apply directly if you think this role is for you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

02/06/2022 15:04:36
GBP 11 12 Hour

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