Customer Account Manager

Customer Account Manager
  • £25,000 - £30,000 per Annum
  • Permanent
  • Hertford, Hertfordshire, England Hertford Hertfordshire SG13 7MM
Job Ref: 177326
Sector: Customer Service
Date Added: 12 January 2022

Customer Account Manager


Permanent, Full Time

£25 000 - £30 000 D.O.E

Benefits include:

  • Competitive holiday
  • Pension scheme
  • Private healthcare
  • Ongoing training and development
  • Onsite parking

Job Overview:

  • Being the first point of contact for inbound customer calls, delivering outstanding customer service at all times.
  • Dedicated account management of a portfolio of clients.
  • Building rapport with customers, to enable long-lasting relationships and partnerships to ensure customer satisfaction and to achieve business growth through the maximisation of revenue generating opportunities.
  • Working with customers to ensure they have the correct products and services to match their requirements.
  • Query and dispute resolution.

Skills & Experience required:

  • Outstanding customer service skills, with proven experience of providing it to a customer base
  • Exceptional communication skills, both written and verbal
  • Problem solving ability
  • Adaptable and attentive to customer needs
  • Experience of using in house systems

If this role compliments your current skills and experience, please use the APPLY button to attach your CV. Tate WGC will be in touch by phone or email in the next 3 working days.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

11/02/2022 10:28:50
GBP 25000.00 30000.00 Annum
Contact Consultant:

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

Submitting application, please wait..