IT Administrator

IT Administrator
  • £10.29 per Hour
  • Temporary
  • Nottingham, Nottinghamshire, England Nottingham Nottinghamshire NG8 6PY
Job Ref: 176413
Sector: Administrators
Date Added: 18 November 2021

IT AdministratorPay rate £10.29ph working a 37.5 hour week Monday to Friday at the client premises in Nottingham. This is a 6 month temporary role. The post holder will require an enhanced DBS checkDuties· The job role is to support the delivery of the highest possible standard of IT service. This role will provide first and second line technical support with the aim to ensure all incidents are resolved and service requests fulfilled within SLA.· Administer incidents and service requests using the ITSM tool, ensuring records are kept accurate and up to date.· Be responsible for recording and reporting the necessary data to allow the production of Key Performance Indicator information and support of the Service Level Agreements. · Carry out configuration of new Information Technology hardware. Assist in the receipt, testing and pre-deployment configuration of IT desktop devices (PCs, printers and other equipment).· Create and test PC image configuration files for each new Desktop PC and Laptop model.· Install and configure IM&T desktop devices (PCs, printers, and other equipment).· Be responsible for formally handing over new IT equipment to end users providing support and guidance as required.· Maintain records relating to the installation or movement of IT equipment, including the Management database. · Action Service Requests for software upgrades to IT desktop devices ensuring minimum impact to users.· Undertake maintenance of IT desktop devices to minimise the disruption caused by deterioration and failure.· Diagnose hardware/software incidents and problems escalating to external agencies where appropriate.· Assist with control of equipment stock levels, liaising with other IT staff on order requirements and asset disposal.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

18/12/2021 08:38:28
GBP 10.29 10.29 Hour

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