Customer Service Advisor

Customer Service Advisor
  • £23,000 - £25,000 per Annum
    ANNUM
  • Temporary
  • Basingstoke, Hampshire, England Basingstoke Hampshire RG24 8FW
Job Ref: 176398
Sector: Customer Service
Date Added: 17 November 2021

CUSTOMER SERVICE ADVISOR

TEMPORARY - INITIAL 5 MONTHS, POSSIBLY LONGER

FULL TIME, MON-FRI, EARLY FINISH ON FRIDAY'S

OFFICE BASED

£23-25K

I am currently looking for a Customer Service Advisor to join a Basingstoke SME company who design, manufacture and market very niche products. You will have the opportunity to join an ever growing company and a lovely, bubbly team with lots of progression opportunities. This role is a good mixture of Administration, Customer Service and B2B sales. What more could you want in your next role?

Onsite you will find free parking, unlimited tea & coffee and fresh fruit deliveries weekly!

The role itself requires you to work within a busy and demanding environment, supporting the activities of the Regional Sales Managers & Engineers.

Responsibilities

  • Order Management
  • Delivering and managing daily processes
  • Pro-active contact of existing and potential customers
  • Provide prompt and comprehensive responses to customer queries - Stock availability, delivery and complaints
  • Co-ordinate product returns
  • Maintain customer database
  • General administrative duties

Skills and Experience required

  • Proven excellent customer service skills via telephone, email and face-to-face
  • A minimum of 2 years' Customer Service experience in a B2B, preferably within a manufacturing or distribution, environment
  • Team player with ability to prioritise
  • Attention to detail
  • Eager to learn and take on new challenges

Personal skills

  • Ability to use own initiative
  • Ability to work under pressure to meet deadlines when required
  • Well organised, in order to follow all correct procedures

This really is an amazing opportunity for anyone with the above skills and experiences to jump into their next role, to get exposure within this particular industry and have the potential to progress this role into future career.

If you are interestedd in ths role then please do APPLY HERE NOW or call Leah on 01189 586 040

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
17/12/2021 11:49:24
GBP 23000 25000 Annum
Contact Consultant:
Tate

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