Customer Service Advisor

Customer Service Advisor
  • £18,000 - £20,000 per Annum
  • Permanent
  • Potters Bar, Hertfordshire, England Potters Bar Hertfordshire EN6 3QW
Job Ref: 176377
Sector: Customer Service
Date Added: 16 November 2021

Customer Service Advisor

Potters Bar - £18,000-£20,000 DOE plus annual bonus

Are you passionate about delivering the highest level of customer service? If you are a customer service professional, looking to work for a highly reputable business within their market?

We are working with a leading financial services company. Having been in operation for over 100 years, this established business will offer a welcoming and team focused environment in exchange for your Customer Services and Administration expertise.

This latest position, based in Potters Bar, is for a Customer Services Advisor.

There are both permanent and 12 month FTC roles available, working 9am-5pm Monday - Friday, with a salary of £18,000 - £19,500 DOE.

As well as a competitive salary and free parking, you'll receive a comprehensive reward package including, income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You'll also receive the support you need with personal and professional development.

Located in a central location within Potters Bar - nearby to train station and bus stations, this is a mix of WFH and office based.

The overall responsibilities will include:

Providing customers with product information and / or undertaking tasks in response to customer requests

Answering incoming telephone enquiries and handling the nature of the request / task

Amending and maintaining accurate company records to ensure legislative, customer and company requirements are met

Investigating and resolving complaints and queries

The ideal candidate will have previous customer service experience, strong IT skills including Microsoft Outlook and Excel and hold a minimum of 5 GCSE's Grade C or above to include English and Maths.

If you would like to apply for this role, please use APPLY, attach your CV and someone from the team at Tate will be in touch.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

16/12/2021 14:32:07
GBP 18000.00 20000.00 Annum
Contact Consultant:

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