I'm looking to speak to ambitious Customer Service Superstars, who are keen to join an award-winning mortgage network, as they look to take on a Customer Service Representative (with a difference) in this rare opportunity to grow and develop your career within a renowned company.
From day one, you will be the first point of contact for protection and mortgage queries, assisting and advising with queries by using the supplied broker knowledge guidebooks. You'll also work within retention identifying early and potential leavers, and work with them team to retain them within the business. You'll also work to handle inbound and outgoing calls, as well as handing some elements of relationship development during the processes.
You'll be working alongside an experienced team who are more than happy to help you excel in your role and can qualify for your CeMAP should this be of interest to you also. Further down the line in your career with this company you would of course be welcome to explore other avenues within this well-established business.
The ideal candidate will have an interest in the mortgage/finance industry and although some experience within mortgages or the protection industry is ideal, it's in no way essential. You'll have excellent people skills, be a brilliant communicator and be keen to learn and really excel within this business.
This position is a hybrid role combining 2/3 days a week in the office with an element of homeworking, so this role would suit someone with a suitable home office set-up also.
In exchange for your efforts, you'll be paid a salary of £21,000, be offered 22 days holiday plus bank holidays and you get your birthday off!
If this role is of interest to you, please do send your CV over today for a confidential chat to find out more about this position.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
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