Administration Manager Hemel Hempstead Salary: £24,000-£27,000 DOE, + annual £2,000 bonus Monday-Thursday 9am-5.30pm, Friday 9am-4pm
A market leading business within Maintenance are seeking a confident and self-motivated individual to their thriving team.
This role will have overall control of all Sales order processing, Purchase order processing from Order receipt through to invoicing and any associated credits.
In liaison with the Operations Manager and Managing Director, the role will manage the control of spares, warranty and Technical reports and site visits.
In addition, the role will line manage the Order Processing Assistants.
Up to 25 days holiday
Birthday off if a working day
Some of the key activities are:
Allocate timeslots and engineers to attend call outs/bookings
Planning with Technical on-site visits and site reports
Ensure stock is in place and available for jobs to be completed as required.
Administration of all relevant paperwork, internal and external Warranties, organising commissioning logbooks etc.
Effectively handle and resolve all customer queries as applicable
Liaise extensively with internal teams to resolve customer problems where escalations occur.
Purchase Order Processing & Sales Order Processing
Updating product pricing and customer accounts on Sage
Customer liaison on orders and call offs
Line Manager of Order Processing Assistants
Appraisals for Order Processing Assistants
Warranty system for all manufacturers
Proven experience within a similar role highly beneficial & desired
A customer focused individual to deliver a service of excellence
An efficient and highly organised administrator, who can multi-task and prioritise accordingly.
A calm approach to customer interactions
Proficient user of MS Office.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
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