Customer Service Advisor

Customer Service Advisor
  • £22,000 per Annum
    ANNUM
  • Permanent
  • Potters Bar, Hertfordshire, England Potters Bar Hertfordshire EN65BA
Job Ref: 174741
Sector: Customer Service
Date Added: 09 September 2021

Do you have experience working in a contact/call centre as a Customer Service Advisor? Are you used to handling a high volume of calls?

If yes, then this could be just the job for you.

Due to business growth, my client in Potters Bar is looking for an experienced individual with a passion for providing a first lass service to customers, guests and employees.

You will work 4 days on and 4 days off, 7.30am-7.30pm and 8am-8pm, so some weekend working is required.

Salary up to £22,000

This is an integral part of the business as you will be the first point of contact for inbound calls to business.

Main responsibilities:

Meet and greet all visitors and employees to the offices in Potters Bar, ensuring each person has been registered as being on-site

Answer a high volume of inbound customer / business telephone calls

Transfer calls to the relevant department/person

Respond and action inbound emails and distribute where necessary

Provide administration and secretarial support to depot manager, to include, managing emails, preparing/collating reports

General fleet administration tasks as required

To apply for this role you must demonstrate exceptional written and verbal communication skills, along with a confident and professional telephone manner. The Customer experience and journey is really important to this company, therefore, you must possess excellent customer service skills.

The ideal candidate will have previous experience in a similar role and be used to working in a fast paced environment providing accurate work.

You must be competent with Microsoft Office, to include Excel and Outlook.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
09/10/2021 09:51:38
GBP 22000.00 22000.00 Annum
Contact Consultant:
Tate

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