Administration

Administration
  • Competitive
    ANNUM
  • Permanent
  • Norwich, Norfolk, England NR1 Norwich Norfolk NR1 3NG
Job Ref: 174453
Sector: Administrators
Date Added: 06 July 2021

If you're looking to start a career within the Financial sector, then joining ReAssure - part of the Phoenix group in Norwich as a Customer Service Administrator (Otherwise known as Suspense Rep) could be the perfect opportunity. With great career progression opportunities for roles in many other departments and functions across the organisation, ReAssure has lots to offer.

This is a Permanent opportunity to join this fantastic organisation and is located in the City Centre of Norwich. Paying a competitive annual salary of £18,300 working 37.5 hours a week. ReAssure offer an attractive benefits package for all permanent employees, including 27 day's holiday + bank holidays, contributory pension scheme, Private Medical Insurance plus a range of flexible benefits for you to choose from.

Your first day will be in the office, with socially distanced guidelines in place and be home based initially thereafter, with the view of returning to the office when possible - potentially September but with Hybrid working thereafter

As a Suspense Rep Administrator, you will have:

Flexibility and ability to prioritise tasks and workload to meet deadlines

A confident, professional phone manner and ability to answer calls with ease

Great oral and written communication skills

Excellent customer service skills

A high level of accuracy

The ability to be both proactive and reactive in a timely and professional manner

A methodical and organised approach to work

Good data entry and computer-based record-keeping skills

A positive and can-do attitude

The ability to work in a fast-paced environment

As a Customer Service Administrator, day-to-day duties will vary, but common tasks will include making sure all relevant administrative duties are taken care of so the business can run smoothly.

This will usually include:

Dealing with pension, life and health insurance documents

Written correspondence e.g. letter & email

Sorting through and processing information

Understanding and interpreting data at a basic level

Maintaining and updating information held on a data base or manually

Articulating and maintaining good working relationships with colleagues and clients

So if you're ready to demonstrate your great organisational and problem-solving skills in a new environment, then apply for the role of Customer Service Administrator at ReAssure today.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
05/08/2021 14:09:19
GBP 18300 18300 Annum
Contact Consultant:
Tate

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