If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Advisor at ReAssure, part of the Phoenix Group. Your natural problem-solving and people skills will be highly valued by your customers, colleagues and manager in this role.
If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Advisor at ReAssure. Your natural problem-solving and people skills will be highly valued by your customers, teammates, and manager in this role.
We have a variety of permanent start date and full time and part time opportunities available for you.
As a Customer Service Advisor, you will:
Demonstrate and display positive behaviour in line with the company values
Provide effective customer service in respect of all areas of policy servicing, whilst complying with statutory and industry regulation
Plan and prioritise own work to meet service standards and delivery deadlines
Delivering an efficient, compliant and quality driven customer service in line with regulatory and legislative requirements
Provide an outstanding service experience to customers by managing various inbound queries
Take ownership of customer problems, solving them at first point of contact and escalate when required
Complete data entry and processing
Deal with customer data ethically and in accordance with relevant requirements
So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then the role with ReAssure could be the perfect job for you. Get in touch with us today.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
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