Change of Tenancy Advisor

Change of Tenancy Advisor
  • £11.53 per Hour
  • Contract
  • Cardiff, Wales Cardiff Cardiff CF23 8BA
Job Ref: 174012
Sector: Customer Service
Date Added: 28 July 2021

Change of Tenancy Advisor

Ty Calon, Cardiff

Full time, 37 hours per week

12 months FTC

£11.53 per hour

Tate are working with a well established and long serving client who are an energy company recruiting a Change of Tenancy Advisor, which will be a mixture of remote working and office based but the applicant ideally should be based in Ty Calon in Cardiff when restrictions lift to attend the office more often.

The Role:

Key Duties and Accountabilities:

 Make outbound calls to gather the correct and relevant information to update the system and customer accounts (manual data entry, updating across numerous systems)

 Investigating the change of tenancy when people are in the process or have moved to a new house

 Manage own workload

 Forwarding information requests to customers and respond accordingly

 Manage own workload

 Full training provided, on a complex basis and structured plan

The Ideal Candidate:

The successful candidate must have and be capable of...

 Excellent Attention to Detail and Communication skills

 Confident and professional telephone manner

 A positive and can-do attitude towards the role itself and it's responsibilities

 Self-sufficient and able to manage workload whilst working on own initiative

 Strong IT skills, particularly in Excel

 Experience in inputting data to systems in high volumes and fast-paced

 Manage own workload

 Be able to work on own initiative and proceed with tasks efficiently

 Excellent verbal and written communication skills

To express interest in this opportunity, please apply today. We look forward to reviewing your application soon.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

27/08/2021 10:43:30
GBP 11.53 11.53 Hour
Contact Consultant:

Please only apply for the role if you are to answer yes to the below questions :

  1. Can you confirm you have the required experience as listed in the job description?

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