IT Support Engineer

IT Support Engineer
  • £12 - £14 per Hour
    HOUR
  • Temporary
  • England RG41 5TS
Job Ref: 173436
Sector: Customer Service
Date Added: 13 April 2021

Are you passionate about IT and keen to develop your career within a well respected global organisation? This could be a great opportunity for you!

We are looking for someone with IT based experience who will be able to hit the ground running within a European based team. Focusing on looking after UK and Ireland customers whilst assisting with remote systems install throughout Europe. Remote Role.The Job:

Conduct discussions around solutions to technical requirements with the customer.Support sales in solution discussions to define technical scopeManage VM server deployment and software installation (deploy OVF, install MSIsand/or turnkey solutions) for products to meet established project deliverytimelines.Collaborate with project managers in determining priorities and risks associated tospecific projects.Comply with all Integration Engineer Policies and Procedures.Collaborate with peers in other regions to ensure that processes, procedures andproduct knowledge is up to date.Provide written and verbal communications to team and client regarding technicalrequirements, issues and status of project.Provides solutions to a variety of technical problems of moderate scope andcomplexity.Provide Customer/Distributor Help desk and remote support for customer Windowsenvironment.Provide product feedback, technical insight, and customer requirements to ProductDevelopment.The Person: Degree in Computer Science IT or proven working successful experience in IT (Solid IT skills in the use of Windows, Database, Server based solutions, VMs, Networking Administration or a mixture of these). Ability to self-educate in unfamiliar IT environments. Ability to take on and complete tasks with minimal guidance and be self-motivated.If you are available immediately or at short notice and are interested in finding out more, please apply now!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
13/05/2021 10:32:05
GBP 12.00 14.00 Hour

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