Customer Service Represenative

Customer Service Represenative
  • £22,000 - £25,000 per Annum
    ANNUM
  • Permanent
  • Cambridge, Cambridgeshire, England Cambridge Cambridgeshire CB1 3HD
Job Ref: 173316
Sector: Customer Service
Date Added: 31 March 2021

An exciting new opportunity has arisen for a Strong Customer Service professional to join this prestigious Cambridge based manufacturing organisation.

To start April 2021 - working hours Monday to Friday 8.30 to 5.00pm

A standalone role you will need to up for a challenge but equally the rewards will be to make the right your 'own'.

This role will be office based for the first 3 months for training - after this time you will be able to work from home with visits to the office approx. once a week.

The focus of the role is to maintain strong quality relationships - servicing the needs of the customers and troubleshooting issues whilst maximising sales potential.

Responsibilities:

Maintain and develop the Customer Service function to deliver a first-class service across all accounts

Handling incoming orders and complaints

Entering orders and amendments on the ERP system

Working closely with the production team to solve problems and meet customer needs

Ensure orders are shipped on time through interaction with other departments

Gather, analyse and provide market and competitive information

Provide general office support in other areas when required.

Person Specification:

Strong Customer Service background - ideally within manufacturing

Able to work well on your own

Experience of using a manufacturing ERP system is essential

Attention to detail & well organised

Enjoy working in a fast- paced environment.

Excellent benefits package which includes free parking, 25 days holiday and company pension scheme.

For further information please do not hesitate to get in contact with Becky at Tate.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
30/04/2021 12:48:17
GBP 22000 25000 Annum
Contact Consultant:
Tate

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