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Hertfordshire County Council
£10.01 per hour
3 month Temp opportunity
Monday to Friday, 9-5
The Income and Payments Team is responsible for implementing the client contribution charging policies by gathering financial information from service users and applying a charge. As well as recording and monitoring residential deferred payment debit the team provides an advice and debt management service for HCS budget holders.
The team provides a payment and monitoring service to support the HCS care management teams with the provision of care. The team also assists with the management of appointee and deputy funds.
MAIN AREAS OF RESPONSIBILITY:
You will be a highly motivated individual, capable of developing professional relationships with all stakeholders, including suppliers, service users and budget managers. You will have experience of working in a team environment and have excellent communication skills demonstrating the ability to communicating either verbally, on the telephone and by letter with a variety of stakeholders including service users, providers and across the organisation, tailoring the information to suit all levels. You will also demonstrate the ability to deal with difficult telephone conversations.
The successful candidate will have an understanding of financial processes and procedures and the ability to explain financial matters in clear, understandable terms to members of the public and non-finance staff within Health & Community Services, providing reports when necessary. You will be competent at keeping accurate manual and computer records which you will be able to interpret. You will demonstrate the ability to work to and apply all relevant policies and procedures.
You will possess good IT skills and experience of working with large data bases is desirable as well as a good knowledge of Microsoft office applications especially excel. Knowledge of SAP would also be beneficial.
You will have 5 GCSEs including Maths and English at grade C and above or equivalent.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.