• £8.36 - £8.91 per Hour
  • Temporary
  • Leicester, Leicestershire, England LE19 1UY Leicester Leicestershire LE19 1UY
Job Ref: 173249
Sector: Customer Service
Date Added: 25 March 2021

Digital Receptionist

Remote working

Full time hours

Long term temporary (with potential to become permanent)

£8.36 - £8.91 per hour

Tate have partnered with a leading prestige vehicle company, to recruit a team of friendly and enthusiastic Digital Receptionists, ready to start an exciting new career from 26th April.This is a fantastic opportunity to join a well known brand, offering a remote working model and supported virtual learning. Candidates are required to have their own workspace and access to reliable internet (not a mobile hotspot). Computer equipment will be provided, but you will need to be able to collect it from LE19. Therefore, local Leicester candidates are preferable due to proximity to the office.This is a temporary to permanent role, working 40 hours per week (Monday to Friday) with the occasional Saturday (1 in 3).Due to the nature of this role, we are looking for resilient and personable communicators, with a passion for customer service. Experience within a similar position would be an advantage, with applicants able to demonstrate they have transferable skills suitable for a telephony based customer service role.

Key accountabilities will include:

  • To answer all incoming calls in a timely, professional and confident manner.
  • Ensure correct qualification of customer needs and transfer each call to the correct person/department.
  • To take clear messages and deliver them in an efficient way if the member of staff/department is unavailable.
  • To build an ongoing rapport with all colleagues and customers.
  • To maintain communication with your team members to ensure there is adequate cover throughout the day.
  • To carry out ad-hoc administrative duties as required.
  • To maintain a high standard of personal appearance during any visits to site and whilst attending group sessions on Zoom/MS Teams etc.
  • To ensure attendance at virtual Zoom meetings and maintaining engagement through use of the camera facility at all times.

To express interest in this opportunity, please apply today. We look forward to hearing from you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

24/04/2021 09:11:38
GBP 8.36 8.91 Hour
Contact Consultant:

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