Customer Service Administrator

Customer Service Administrator
  • £18,000 - £23,000 per Annum
  • Temporary
  • Winchester, Hampshire, England SO21 1DG Winchester Hampshire SO21 1DG
Job Ref: 173234
Sector: Customer Service
Date Added: 22 March 2021

Customer Service Administrator

Hours: 8:30-17:00 Monday to Friday (Some Flexibility)

Pay: £9-12 per hour (D.O.E)

Duration: Temporary to Permanent Basis

Office based role

Our specialist client based in Winchester is looking for a Customer Service Administrator to join a quickly growing team. For the right candidate, who is dedicated and eager to learn, this role could progress into a permanent position with excellent development opportunities.

The company offers a supportive environment and friendly team atmosphere. As the first point of contact for enquiries, you will need to be professional, personable and able to build excellent customer relationships.

Responsibilities include:

  • Act as first point of contact for all customer enquiries, email and calls
  • Provide excellent service to customers
  • Direct enquiries to the relevant department
  • Accurately maintain database systems
  • Maintain a competent knowledge base of systems and processes
  • Analyse and track enquiries to spot areas for improvement
  • Deal with new bookings
  • Support other tasks as directed by the Customer Service Manager when required

This can be a busy role, a strong work ethic and good sense of humour is ideal! The successful candidate will need to be approachable, enthusiastic and have high attention to detail, with the ability to use your own initiative.

Free Parking

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

21/04/2021 18:38:53
GBP 18000 23000 Annum

Submitting application, please wait..