Team leader

Team leader
  • £25,500 per Annum
    ANNUM
  • Permanent
  • Watford, Hertfordshire, England Watford Hertfordshire WD18 8YF
Job Ref: 171904
Sector: Customer Service
Date Added: 15 October 2020

Customer Service Team Leader

Watford

£25k plus Bonus

Award winning and forward-thinking company currently looking to grow their in-house team due to a successful restructure within the business. Looking for a customer focused and driven Team leader to join the team and help drive the team to the next level.

Do you have experience of managing a team, enjoy motivating and coaching? Please see below -

Role

  • Regular 1-2 1's with team members
  • Monitoring KPI'S and SLA's against agreed targets
  • Handling escalated issues
  • Coach and develop team
  • Work closely with other teams
  • Support in house campaigns
  • Identify training needs

Ideal candidate -

  • Experience of managing a team with in a KPI and SLA environment
  • Worked to targets previously
  • Proven ability to problem solve and prioritise work loads
  • Ability to work well under pressure
  • Strong business sense
  • Self motivated and driven

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate
14/11/2020 13:05:26
GBP 25500 25500
Contact Consultant:
Tate

Submitting application, please wait..

Share location?

Do you want to share your location for better user experience ?