Operations Administrator

Operations Administrator
  • £20,000 - £21,000 per Annum
  • Permanent
  • Leicester, Leicestershire, England LE19 6HY Leicester Leicestershire LE19 6HY
Job Ref: 171533
Sector: Administrators
Date Added: 02 September 2020

Key Tasks

To forge and maintain strong relationships with our customers

Dealing with customer requests via email and telephone

Answering customer enquiries via email and telephone

Accurately entering data to our fleet management system

Performing a wide range of office and administrative tasks whilst working closely with the Operations teams

Improve Service Delivery to the Customer and as such increase Customer Satisfaction

Maintain initial e-mail contact, taking all the specific e-mails from Customers within the Operations Team, whilst utilising relevant experts within the Team when necessary.

Ensure good knowledge of existing, and new, procedures and service processes.

Key Relationships

  • Disposal Manager
  • Driver Support Manager
  • Operations Team
  • Operations

Skills and Experience

  • Experience in the Motor Trade (Preferable not essential)
  • Excellent communication skills
  • Ability to prioritise workload
  • High attention to detail
  • Flexible working approach
  • Professional attitude
  • Enthusiastic
  • Punctual & reliable

Tate is acting as an Employment Agency in relation to this vacancy.

02/10/2020 09:31:58
GBP 20000 20000

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