Senior Collections/Debt Recovery Executive

Senior Collections/Debt Recovery Executive
  • £22,000 - £24,000 per Annum
    ANNUM
  • Permanent
  • Nottingham, Nottinghamshire, England Nottingham Nottinghamshire NG1 5BS
Job Ref: 171288
Sector: Accountancy & Finance
Date Added: 24 July 2020

Senior Collections/Debt Recover Executive

City Centre

Salary £22,000 - £24,000

This organisation is going from strength to strength! Do you have supervisory experience within a Senior Collections or Debt recover role? If so, this maybe the next opportunity for you.

The duties include:

  • Recovery of short-term debt from customers following default on their payments using all tools available.
  • Managing accounts to ensure they are correctly and efficiently organised and detailed and accurate notes are kept on all dealings with customers.
  • Taking telephone calls from a wide range of customers which involves dealing with sensitive, contentious and complex issues on a daily basis.
  • Contribute to establishing and implementing procedures, standards, targets and new initiatives.
  • Deal with a wide range of correspondence ensuring customers receive proper notice of any payment arrangements or further collections action.
  • Dealing with customers' bankruptcy and liquidation of companies or any 3rd parties the customer requests, such as debt management companies.
  • Taking payments over the telephone using the online payment system.
  • Process amendments including changes to payment arrangements and customer circumstances ensuring accurate notes are kept at all times.

Experience required:

  • Previous Senior Debt Recover or collections experience
  • Experience in underwriting administration
  • Strong leadership skills
  • ability to deal with difficult customers and complex issues
  • Excellent communication skills
  • Strong organisational skills
  • Able to work to strict deadlines and meet performance targets

If you would like to apply for this role, simply click the below link

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
23/08/2020 14:13:46
GBP 22000.00 22000.00

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