Indian speaking Online Social Media Moderator

Job Ref: 170836
Sector: Marketing
Job Type: Temporary
Date Added: 17 March 2020
  • City of London, London, England City of London London EC2M 4HP
  • £20 - £25 per Hour
    HOUR
  • Tate
  • 0203 096 4670
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Indian speaking Online Social Media Moderator

Do you speak any one of these dialects?

Bengali, Malayalam, Telugu, Oriya, Gujarati, Tamil or Kannada

Inviting hourly rate is between £20p/h - £25p/h

Part time hours - 10 - 15 hours a week

Remote role working from home

We are seeking fluent Indian speakers who may speak one or more of the following dialects;

Bengali, Malayalam, Telugu, Oriya, Gujarati, Tamil or Kannada

You must be able to read and write confidently and competently

The role is a Social Media Online Moderators on a Part Time, working remotely from home. You will be working for one of the biggest and most successful companies in the world.

Your role will be responsible to grow the customer brand presence and add value across all social media channels within several Indian regions. You will be a pivotal part of the team and a main point of contact.

This role will be remote working from home and you will need to have your own laptop!

Your role will involve the below;

  • Monitor customer brands through a range of social media platforms
  • Confidently respond verbally and in written form to customer enquiries
  • Act as an expert, educate and inform and engage your customer
  • Manager customer complaints and effectively resolve all concerns and issues
  • Competently mine social media conversations and act appropriately and responsibly
  • Confidentially manage a heavy workload including high levels of inbound queries
  • You will need to report using tools to present quantitative analysis.

What you will possess;

  • Ideally experience in a similar online social media customer support role
  • Exceptional communication skills
  • Experience and confident with all social media platforms i.e Facebook, Twitter, Instagram
  • Attention to detail and have the ability to analyse quickly and efficiently
  • Ideally experience in a similar online social media customer support role
  • Ability to manage your own time and work independently
  • Fluent in either - Bengali, Malayalam, Telugu, Oriya, Gujarati, Tamil or Kannada

We are looking for forward thinking, creative, innovative individuals who have an interest in the digital social media world and want to add value.

You will need to be flexible with the hours you can work.

The inviting hourly rate is between £20p/h - £25p/h. Don't delay send your CV today!

Tate is acting as an Employment Business in relation to this vacancy.

Tate
16/04/2020 19:49:49
GBP 20 20